AI in Retail & E-commerce · AI in Merchandising & Store Layout
Can AI determine where products should be placed on shelves?
AI can generate data-driven recommendations for shelf placement by analyzing sales performance, product adjacency patterns, and shopper eye-level or reach preferences, though these recommendations are typically reviewed and adjusted by merchandising teams rather than implemented fully automatically.
Key takeaways
- AI models analyze sales data tied to specific shelf positions to identify which placements historically perform best.
- Eye-level and easy-reach shelf positions are generally treated as premium placement due to established shopper behavior patterns.
- AI can identify beneficial product adjacencies, such as complementary items that sell better placed near each other.
- Shelf-placement recommendations are typically reviewed by category managers before being implemented in stores.
From Intuition to Data-Backed Shelf Decisions
Shelf placement has always mattered to retail sales, and merchandisers have long understood general principles, like the value of eye-level positioning or the benefit of placing complementary products near each other. What AI adds to this established knowledge is the ability to analyze detailed sales data tied to specific shelf positions across many stores, identifying patterns that are more precise and store-specific than broad, generalized merchandising rules. Rather than relying solely on industry conventions, retailers can use AI to ground shelf placement decisions in their own actual sales performance data.
This doesn’t mean established merchandising principles are discarded — many AI-driven findings actually reinforce well-known patterns — but it does allow for more granular, evidence-based refinement of placement decisions.
How the Analysis Actually Works
AI models used for shelf-placement analysis typically combine sales data with the specific physical location where a product was displayed, allowing the system to compare performance across different positions, such as top shelf versus eye level, or end-cap displays versus standard aisle placement. This analysis can confirm and quantify long-understood patterns, such as the value of eye-level and easy-reach positioning, while also surfacing more specific, less obvious insights particular to a retailer’s own product mix and customer base. AI can also identify beneficial product adjacencies by analyzing which items are frequently purchased together, informing decisions about which products should be placed near each other to encourage complementary purchases.
Because this analysis relies on historical sales data tied to placement, it tends to work best for established products with a meaningful sales history, and is less reliable for brand-new items that haven’t yet accumulated enough placement-specific data.
Where Commercial Factors Still Shape the Final Decision
Shelf placement in many retail categories isn’t determined purely by sales-optimization data. Supplier agreements, sometimes called slotting arrangements, can involve suppliers negotiating for premium shelf positions as part of broader commercial relationships with a retailer, independent of what a pure sales-data analysis might recommend. This means AI-generated placement recommendations function as one significant input among several factors retailers weigh, rather than an automatic, final determination of shelf layout. Category managers typically review AI recommendations alongside these commercial considerations before finalizing actual shelf arrangements.
This blend of data-driven insight and commercial negotiation reflects the reality that retail merchandising decisions often serve multiple objectives beyond pure sales optimization for any single product category.
Bottom Line
AI can generate data-driven recommendations for shelf placement by analyzing sales performance tied to specific positions and identifying beneficial product adjacencies, informing decisions merchandising teams ultimately review and finalize. Commercial factors like supplier slotting agreements also continue to shape final placement decisions alongside these AI-driven insights.
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Important caveats
- Retailer contracts and supplier agreements can also influence shelf placement decisions independent of pure sales optimization.
- AI-driven placement recommendations work best with sufficient historical sales data, and can be less reliable for newly introduced products.
Frequently asked questions
What makes a shelf position considered 'premium' placement?
Positions at eye level and within easy reach are generally associated with higher visibility and sales, based on well-established patterns in how shoppers browse and interact with shelves, making these positions more valuable and often subject to negotiated placement agreements.
Can AI figure out which products should be placed next to each other?
Yes, by analyzing sales and co-purchase data, AI models can identify product adjacencies that tend to boost sales for one or both items when placed near each other, informing shelf arrangement decisions.
Do suppliers pay for certain shelf positions regardless of AI recommendations?
In many retail categories, supplier agreements and slotting arrangements can influence shelf placement independent of pure sales-optimization data, meaning AI recommendations are one input among several commercial factors retailers weigh.
Related questions
- How Do Retailers Use AI to Plan Store Layouts?
- Can AI Optimize Product Assortment for Individual Store Locations?
- How Does AI Help Retailers Decide What to Stock in Which Stores?
- How Do Retailers Use AI to Analyze In-Store Foot Traffic Patterns?
- Can AI Recommendation Engines Increase Average Order Value?
- Can AI Predict Which Products Will Sell Out Before They Do?
Sources
- [1]Retail technology and merchandising coverage — Retail Dive
- [2]Research on AI in retail operations — McKinsey & Company
Written by Editorial Team
Last updated July 28, 2026
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